Privacy policy

Last updated: November 9, 2026

This policy explains how Bella V · Nails & Lashes (“we”), a nail and lash studio in Carlsbad, California, handles personal information collected through this website.

Who is responsible

Bella V · Nails & Lashes, operated by Virginia Ojeda. Address: [PENDING: studio address, to be confirmed with the business]. Contact: [email protected] or phone and text (760) 430-9845.

What we collect and why

• Messages you send us by text, WhatsApp, email, phone or the website chat: your name, your number or email and what you write (for example the service you want or an inspiration photo). We use them only to answer you and to manage your appointment.
• Technical data needed to show the website and keep it secure (such as your IP address in server logs), kept by our hosting provider for a short time.

We do not sell your personal information, we do not share it for cross-context behavioral advertising and we do not use analytics or advertising cookies on this website.

Who receives it

Service providers that help us run the website, its hosting and the website chat, acting on our behalf. When you text, WhatsApp or call, that service also processes your data under its own terms.

How long we keep it

We keep your messages while we are in contact about your appointment and for as long as needed to attend to you, unless you ask us to delete them earlier.

Your choices and California rights

You can ask us what personal information we have about you, ask us to correct or delete it, and ask us not to contact you again. California residents may also exercise the rights given by California law. We will not treat you differently for using these rights. Write to us using the contact details above.

Children

This website is not directed to children under 13 and we do not knowingly collect their information.

Changes

If we change this policy, we will update it on this page with a new date.